Help centre
Setup guides for the front desk, instructors, and school admins.
Getting started
Stand up the school: fleet, roster, catalogue, and the CASA programs that ship with every account.
Catalogue and billing
Hour packages, wet-hire rates, and reusable payment plans for lessons and courses.
- Building a prepaid hour package Create a training package priced in hours, and understand how it is drawn down.
- Payment policies and lesson deposits Reuse pay-in-full, deposit, and instalment plans on lessons, packages, and courses.
- Aircraft and instructor hourly rates Split wet hire: lesson price plus aircraft rate plus instructor add-on, multiplied by Hobbs at checkout.
Payments and accounting
GST, Xero, and bank deposits for Australian and New Zealand schools.
Documents, gates, and maintenance
Licences, medicals, forms, booking gates, and maintenance due times.
- Documents, AI extraction, and expiry Upload licences and medicals, review what the AI extracted, and stay ahead of expiry.
- Forms and waivers Build digital intake forms and liability waivers that students complete on any phone.
- Booking gates Block a booking until the student, instructor, or aircraft meets a document or capability check.
- Maintenance releases and due times Record maintenance intervals on each aircraft so bookings stop when Hobbs, tach, or a due date is reached.
Still stuck?
Email us and you will hear back from an Australian on Australian time.