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Substitute instructors and cover requests

Substitute instructors and cover requests

When an instructor cannot fly a booked lesson, open a substitute request from the booking. Qualified cover instructors in your pool receive a link to claim the slot. Managers can require approval before the roster changes.

Turn on the cover engine

  1. Purchase at least one cover staff slot add-on under Settings → Subscription → Manage add-ons (if your plan does not include one).
  2. Open Settings → Cover engine and ensure substitute requests are enabled.
  3. Optionally turn on Require manager approval so a scheduler must confirm before the booking moves to the claiming instructor.

Request cover for a lesson

  1. Open the booking on the calendar.
  2. Choose Substitute in the quick actions.
  3. Add an optional note (aircraft, syllabus, or urgency) and send to the substitute pool.

Cover staff with the cover role can claim from email or the Cover workspace. After approval, the booking shows the covering instructor.

Cover staff role

Invite instructors as Cover staff when they should only see substitute work, not your full roster. Convert an existing instructor to cover staff from their staff profile when needed.

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