Your subscription and plan
Everything about what you pay Flying School lives in one place: Settings → Subscription. Only the account owner can change the plan or payment details.
Your Flying School subscription is separate from the payment providers you use to charge your own customers. Those are set up under Payment methods.
The three plans
| Plan | Built for |
|---|---|
| Solo | Independent operators - one bookable staff member |
| Growth | Small teams - the most common choice |
| Pro | High-volume and multi-site teams |
Moving up a plan raises your staff and resource limits and switches on more modules - things like the customer portal, tags, memberships, Xero sync, performance metrics, levels, and the support inbox on Growth, plus multi-location, retail stock, advanced analytics, and the API on Pro.
Current prices for monthly and annual billing are shown on the plan picker in the app and on the Flying School pricing page.
Your trial
New workspaces get a 15-day trial with no card required. Add a card before the trial ends to keep going without interruption. If the trial runs out with no payment method on file, your subscription pauses rather than deleting anything - add a card and you pick up where you left off.
Subscribe or change plan
- Go to Settings → Subscription.
- Choose Subscribe & pay, End trial & start paid plan, or Change plan.
- Pick Monthly or Annual. Annual billing saves roughly 15%.
- Select a plan card. Your current plan is badged so you can see what you are moving from.
- Add any Add-ons you need.
- Enter your card in the same drawer if you do not already have one on file, then confirm. The amount shown is what you pay today, including any proration.
Signing up during a trial charges today and ends the trial immediately.
Add-ons
Add-ons top up one thing without moving your whole plan:
- Additional staff seat - more bookable staff on Growth and Pro
- Additional location - extra sites on Pro
- Dedicated SMS number - your own two-way SMS number
- Reach - broadcast email campaigns
- Cover staff slot - substitute instructor slots
Add-ons bill through the same subscription, so you get one invoice.
Watch your usage meters
The Subscription page shows live meters so nothing surprises you:
- Bookable staff seats used against your limit
- Resources used against your limit
- SMS messages, AI hero images, and active members where those apply
Each plan includes a monthly allowance. Going over does not block you - the extra usage is billed on your next Flying School invoice at the per-unit rate shown beside the meter. If you hit your staff limit, the page offers Add staff seats on Growth and Pro, or Upgrade to Growth on Solo.
Only bookable, non-archived staff count against your seat limit. Archiving a staff member who has left frees the seat.
Turn modules on and off
The Modules section lists optional modules for your plan. Paid add-on modules bill through your subscription. Turning a module off hides its screens from your workspace but does not delete data, so you can switch it back on later.
Invoices and payment method
Choose Invoices & payment method to see the card on file and download past Flying School invoices (zero-amount invoices are hidden). Use Update card in that drawer to change the payment method.
If a payment fails
A failed payment puts your subscription in past due. Your workspace keeps working while Stripe retries, so a bounced card does not lock you out mid-shift. Update the card through Invoices & payment method to clear it.
Cancel or close
To stop paying without closing the workspace, use Cancel subscription. Access continues until the end of the current billing period, and you can Keep my subscription any time before then.
The owner can close the workspace from Danger zone → Close my business at the bottom of the page. This cancels billing, releases the workspace domain, and deletes stored files. It cannot be undone. Export anything you need first - see How to use reports and analytics.